Privacy Policy for Medifio (A unit of Getthrills Technology India Pvt. Ltd.)

Privacy Policy for Medifio (A unit of Getthrills Technology India Pvt. Ltd.)

Effective Date: 20/03/2026

Medifio ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

a) Personal Information

• Name
• Phone number
• Email address
• Address

b) Sensitive Personal Data (Health Information)

• Medical conditions
• Patient history
• Prescriptions
• Healthcare service requirements

Note: This data is collected strictly for providing healthcare-related services.

2. How We Use Your Information

• To provide home healthcare services (nursing, physiotherapy, etc.)
• To connect users with healthcare professionals (doctors, nurses, caregivers)
• To manage appointments and service delivery
• To improve app functionality and user experience
• To provide customer support
• To comply with legal obligations

3. Data Sharing and Disclosure

• With verified healthcare professionals for service delivery
• With internal staff for operational purposes
• With legal authorities if required by law

We do NOT sell or rent your personal or health data to third parties.

4. Data Security

We implement appropriate security measures such as:

• Secure servers
• Data encryption
• Restricted access controls

However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your data only for as long as necessary to:

• Provide services
• Comply with legal obligations

After that, data is securely deleted or anonymized.

6. User Rights

You have the right to:

• Access your personal data
• Request correction of incorrect data
• Request deletion of your data

To exercise these rights, contact us at:

Email: [Insert Official Email ID]

7. Permissions Used in the App

• Phone (for communication)
• Location (for service delivery, if applicable)
• Storage (for uploading documents/reports)

These permissions are used strictly for app functionality.

8. Third-Party Services

Our app may use third-party services (such as analytics or payment gateways). These services have their own privacy policies, and we are not responsible for their practices.

9. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you may contact us at:

Email: support@medifio.com
Website: https://medifio.com

12. Consent

By using our app, you consent to the collection and use of your information as described in this Privacy Policy.